Release of 1st Quarter SKD Results

May 31, 2024 | Other Activities

Hello #SahabatData, the results of the Data Needs Survey on the Integrated Statistical Service (PST) of BPS Surabaya City Quarter 1 2024 have been published and show that the public's perception of the quality of service at BPS Surabaya City is 'Very Good'. This is shown by the IPKP and IPAK values which are close to 4 (four).

The Surabaya City BPS Service Quality Perception Index (IPKP) using the KemenPANRB Method produces a score of 3.9320 (Very Good). IPKP is a measure of the quality of services provided by the BPS PST unit as the public service delivery unit at BPS. The higher the IPKP value, the more satisfied consumers are with the services provided.

Meanwhile, the Surabaya City BPS Anti-Corruption Perception Index (IPAK) using the KemenPANRB Method shows a value of 3.9628 (Very Good). IPAK itself is an index used to obtain an overview of consumer perceptions or assessments of anti-corruption behavior in services at PST BPS Surabaya City. The IPAK value which is getting closer to 4 indicates that anti-corruption behavior is increasingly being implemented in BPS PST services in Surabaya City.

The release of the SKD results is a manifestation of a clean and accountable government and excellent public services.

BPS Surabaya City is committed to continuing to improve the quality of service to all data users. Thank you for the trust you have given us.

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